Refund and Returns Policy
Effective Date:25th October,2025
At Titi’s Mirror, we want you to love your purchase. If you’re not completely satisfied, we’re here to help.
Returns
You have 30 days from the date of purchase to request a return.
-
To be eligible, your item must be:
Unused and in the same condition you received it
In its original packaging
Accompanied by a receipt or proof of purchase
Do not send your purchase back to the manufacturer.
Non-Returnable Items
Certain items cannot be returned, including:
Perishable goods (e.g., food, flowers)
Intimate or sanitary products
Hazardous materials or flammable liquids/gases
Gift cards
Downloadable software
Select health and personal care items
Partial Refunds May Be Granted For:
Books with obvious signs of use
Opened CDs, DVDs, software, or vinyl records
Items not in original condition, damaged, or missing parts not due to our error
Items returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we’ll notify you of approval or rejection.
If approved, your refund will be processed to your original payment method within a few days.
Late or Missing Refunds
If you haven’t received your refund:
Recheck your bank account
Contact your credit card company
Contact your bank (processing times may vary)
Still no refund? Email us at [insert email address].
Sale Items
Only regular-priced items are eligible for refunds.
Sale items are non-refundable.
Exchanges
We only replace items if they are defective or damaged.
To exchange, email us at [insert email address] and send your item to: Titismirror, Lapaz Flat top near MTN office
Gifts
If the item was marked as a gift and shipped directly to you, you’ll receive a gift credit.
If the gift wasn’t marked or was shipped to the giver, the refund will go to the gift giver.
Shipping Returns
Return items to: Titismirror, Lapaz Flat top near MTN office
You are responsible for return shipping costs.
Shipping costs are non-refundable.
For high-value items, consider using a trackable shipping service or insurance.
Need Help?
Contact us at [insert email address] for any questions about refunds and returns.